The Marketing Truth of a Crypto Project: Don't Be Fooled by Institutions, Real Marketing Relies on Oneself

By: blockbeats|2025/02/12 06:15:03
0
Share
copy
原文标题:There Are No Good Marketing Agencies
原文作者:Damian,aori_io 传播负责人
原文编译:Ashley,BlockBeats

编者按:加密行业的营销机构常被视为提升品牌影响力的捷径,但现实并非如此。本文指出,大多数机构难以真正理解项目核心,适合短期执行而非品牌塑造。相比之下,优秀的内部营销人才更具长期价值,能深入行业、主动学习并建立真实的行业联系。最终,营销的成败取决于项目本身的主动性,而非机构的承诺。

以下为原文内容(为便于阅读理解,原内容有所整编):

The Marketing Truth of a Crypto Project: Don't Be Fooled by Institutions, Real Marketing Relies on Oneself

最近,我在匈牙利的一个小镇上和一位朋友共进晚餐,聊到了加密行业的营销。和同行交流时,很难不聊到加密,因为我的家人和老朋友根本不理解这个行业——相信许多人都能感同身受。

这位朋友向我讲述了他与一家加密原生营销机构(名字就不提了)合作时的惨痛经历。我一方面苦笑,另一方面认真倾听他的烦恼,因为他毕竟不是一个营销人。我为他的团队浪费了时间和资金而感到惋惜,于是我提醒他:「我早就跟你说过,别雇营销机构,因为根本没有『好』的营销机构。」

我接着向他解释,指望营销机构主动为你产出高质量的内容,这种期待本身就是错误的。他们不会帮你定义品牌,不会理解你项目的独特性,也不会有足够的创意驱动力——毕竟他们的精力分散在多个客户之间。

作为一个初创公司,残酷的现实是,你的项目的优先级很可能低于那些大客户,因为他们对营销机构来说更有价值,这不仅仅是因为长期合作协议。在加密行业,网站上的 LOGO 和行业影响力是一种通用货币,留住最有价值的客户,是营销机构维持自身业务运转的核心策略之一。

营销机构真的没用吗?

其实也不是。我知道,大多数营销机构的员工每天都在做满 8-10 小时的工作,为多个客户提供交付物。他们的客户能获得价值,是因为他们本身已经清楚自己的叙事方向,或至少知道自己想要塑造的品牌形象。营销机构的作用,应该仅限于在需要大规模内容生产或特定营销活动时,提高短期或中期的产出能力。

「麦当劳式」营销困境

营销机构只是一个工具,它们只是帮助达成目标的手段,而不是那个能凭空让你的营销变得出色的「X 因素」。营销机构通常会宣传自己在品牌建设和技术概念上的专业能力,给小型项目一种错觉,以为它们能帮你站稳脚跟。但请别被营销机构网站上的那些「LOGO x LOGO」合作案例迷惑——你怎么知道他们是不是仅仅合作了一个月就终止了协议?

一个真正优秀的加密行业「营销人」,至少要具备比 DevRel(开发者关系)稍逊一筹的技术理解力。然而,这些营销机构的员工很难有动力在本就低薪的 8 小时工作时间之外,再去深入学习链上技术。

试想一下,如果你拿着麦当劳店长的薪资,但却要掌握预言机、数据库、零知识证明、MEV、AI、借贷、质押、再质押等复杂概念,你愿意干这份工作吗?

在营销机构的层级结构下,或许有一些优秀的高级经理,但他们大多数时候不会直接与客户对接,而是忙于团队管理和基于客户反馈制定策略。有些管理者甚至要同时负责 7-8 个客户账户。而糟糕的管理者呢?他们可能一天到晚啥都没干,整天泡在无休止的电话会议里。

另一方面,机构内部的低级员工,虽然薪资微薄,却可能对这个行业充满热情,愿意投入精力去了解客户的项目并构建真正有价值的叙事。但他们往往被中层管理者挡住了去路——这些管理者更关心 KPI,更看重数量而非质量。如果每个客户都要求全面的营销策略,机构就必须在时间投入上做出取舍,而这些取舍通常不是基于市场需求,而是基于机构自身的商业利益。

这并不意味着营销机构模式本身是完全失败的,问题在于管理者缺乏担当,无法对客户设定合理的期望。

高级管理层当然不想失去客户,也不愿意与客户发生冲突,但从长远来看,为了机构的生存,也为了客户自身的利益,管理者必须学会对客户说「不」。同时,项目方也需要意识到,没有任何营销机构能替代一个优秀的内部营销人员。

内部营销才是王道

那些在加密行业里真正厉害的营销人,都是靠自己的主动学习、积极参与和行业连接成长起来的。他们最终成为了优秀的社区经理(@thisisfin_)、增长负责人(@0xMista)、营销主管(@lou3ee)、叙事负责人(@kramnotmark)。他们之所以比营销机构强大,就是因为他们真正融入了这个行业。

我的观点是,要么你深入行业,要么你只能在边缘徘徊。如果你不理解这个领域、不和你的受众沟通,那你就很难找到营销创意。换句话说——这可是营销(Marketing),市场调研(Market Research)本应该是你的基本功。

营销的「可提取价值」(MEV)

如果你的项目正在考虑聘请营销支持,那就直接招聘一个营销人员吧。雇佣你的第一个优秀营销人员,就像任命一个新军团的首席将军。他将负责领导整个营销战线,决定是继续扩张团队,还是借助外部营销机构。

如果你一定要雇佣营销机构,那至少要确保你的内部营销负责人有一个明确的战略。他们应该能够制定清晰的任务,并传达给营销机构,以确保最大化地利用机构的执行能力。

比如,你的营销负责人需要每月发布四篇博客文章。他可以让营销机构帮忙写一半,甚至全部内容——前提是他必须提供所有必要的资源和指引。如果营销负责人能制定出色的策略,合理分配任务,并最终推动业务增长,那么他就是一个优秀的营销人。而如果营销机构能够高效执行这些任务,他们才算是一家「合格」的机构。

但本质上,营销机构的价值依赖于客户本身的素质。如果你的项目本身毫无亮点、没有找到产品市场契合点(PMF),再好的营销机构也救不了你。如果你的项目有很多值得讲的故事,但不知道如何表达,那营销机构也帮不上忙。

不过,如果你的项目清楚自己想要达成的目标,仅仅需要执行者,那营销机构可能是个不错的选择——前提是你能像管理内部团队一样管理他们,提供定期的更新、指导和反馈。因此,一条经验法则是:永远不要让营销机构成为你的第一个营销雇员。

那些承诺自己比内部营销人员强 4 倍的营销机构,简直是胡扯——这甚至可以算是营销机构自己的「劣质营销案例」。实际上,他们能提供的价值其实很简单(甚至有点无聊):如果你需要额外的执行人手,并且他们有一定的行业人脉,那他们或许适合你。但相比之下,内部团队更好,因为你可以让员工有足够的时间去学习和成长,而当他们真正融入行业后,就没有理由做不好营销工作了。

失败的沟通

说到底,营销机构和项目方都有一个共同的问题:沟通能力太烂,甚至可以说是「狗屎级别」的。

营销机构的工作本质上就是沟通,但他们却往往夸大其词,导致客户的期望值被无限放大。而项目方则接受了这些虚假承诺,期待机构能提供远超现实的价值,却又没有主动去管理外部团队。这往往导致双输局面。

没有天生的赢家,也没有「好」的营销机构。无论你是否选择营销机构,最终决定营销成败的,只有你自己。

原文链接

You may also like

a16z Leads $18M Seed Round for Catena Labs, Crypto Industry Bets on Stablecoin AI Payment

Traditional finance is still stuck in a "human-to-human" model, while Catena aims to achieve "AI-to-AI" interaction.

Pharos, deeply integrated with AntChain, is about to launch. How can we get involved?

What is the relationship between the $8 million funded NewChain and Ant, and how will they interact?

$COIN Joins S&P 500, but Coinbase Isn't Celebrating

On May 13, S&P Dow Jones Indices announced that Coinbase would officially replace Discover Financial Services in the S&P 500 on May 19. While other companies like Block and MicroStrategy, closely tied to Bitcoin, were already part of the S&P 500, Coinbase became the first cryptocurrency exchange whose primary business is in the index. This also signifies that cryptocurrency is gradually moving from the fringes to the mainstream in the U.S.



On the day of the announcement, Coinbase's stock price surged by 23%, surpassing the $250 mark. However, just 3 days later, Coinbase was hit by two consecutive events: a hack where employees were bribed to steal customer data and a demand for a $20 million ransom, and an investigation by the U.S. Securities and Exchange Commission (SEC) into the authenticity of its claim of having over 100 million "verified users" in its securities filings and marketing materials. These two events acted as mini-bombs, and at the time of writing, Coinbase's stock had already dropped by over 7.3%.


Coincidentally, Discover Financial Services, being replaced by Coinbase, can also be considered the "Coinbase" of the previous payment era. Discover is a U.S.-based digital banking and payment services company headquartered in Illinois, founded in 1960. Its payment network, Discover Network, is the fourth largest payment network apart from Visa, Mastercard, and American Express.


In April, after the approval of the acquisition of Discover by the sixth-largest U.S. bank, Capital One, this well-established digital banking company of over 60 years smoothly handed over its S&P 500 "seat" to this emerging cryptocurrency "bank." This unexpected coincidence also portrayed the handover between the new and old eras in Coinbase's entry into the S&P 500, resembling a relay race scene. However, this relay baton also brought Coinbase's accumulated "external troubles and internal strife" to a tipping point.


Side Effects of ETFs


Over the past decade, cryptocurrency exchanges have been the most stable "profit machines." They play a role in providing liquidity to the entire industry and rely on trading fees to sustain their operations. However, with the comprehensive rollout of ETF products in the U.S. market, this profit model is facing unprecedented challenges. As the leader in the "American stack," with over 80% of its business coming from the U.S., Coinbase is most affected by this.



Starting from the approval of Bitcoin and Ethereum spot ETFs, traditional financial capital has significantly onboarded users and funds that originally belonged to exchanges in a more cost-effective, compliant, and transparent manner. The transaction fee revenue of cryptocurrency exchanges has started to decline, and this trend may further intensify in the coming months.


According to Coinbase's 2024 Q4 financial report, the platform's total trading revenue was $417 million, a 45% year-on-year decrease. The contribution of BTC and ETH's trading revenue dropped from 65% in the same period last year to less than 50%.


This decline is not a result of a decrease in market enthusiasm. In fact, since the approval of the Bitcoin ETF in January 2024, the inflow of BTC into the U.S. market has continued to reach new highs, with asset management giants like BlackRock and Fidelity rapidly expanding their management scale. Data shows that BlackRock's iShares Bitcoin ETF (IBIT) alone has surpassed $17 billion in assets under management. As of mid-May 2025, the cumulative net inflow of 11 major institutional Bitcoin spot ETFs on the market has exceeded $41.5 billion, with a total net asset value of $1214.69 billion, accounting for approximately 5.91% of the total Bitcoin market capitalization.


Chart showing the trend of net outflows for Grayscale among the 11 institutions


Institutional investors and some retail investors are shifting towards ETF products, partly due to compliance and tax considerations. On one hand, ETFs have much lower trading costs compared to cryptocurrency exchanges. While Coinbase's spot trading fee rate varies annually in a tiered manner but averages around 1.49%, for example, the management fee for IBIT ETF is only 0.25%, and the majority of ETF institution fees fluctuate around 0.15% to 0.25%.



In other words, the more rational users are, the more likely they are to move from exchanges to ETF products, especially for investors aiming for long-term holdings.


According to multiple sources, several institutions, including VanEck and Grayscale, have submitted applications to the SEC for a Solana (SOL) ETF, with some institutions also planning to submit an XRP ETF proposal. Once approved, this may trigger a new round of fund migration. According to a report submitted by Coinbase to the SEC, as of April, the platform's trading revenue from XRP and Solana accounted for 18% and 10%, nearly one-third of the platform's fee revenue.



However, the Bitcoin and Ethereum ETFs passed in 2024 also reduced the fees for these two tokens on Coinbase from 30% and 15% to 26% and 10%, respectively. If the SOL and XRP ETFs are approved, it will further undermine the core fee revenue of exchanges like Coinbase.


The expansion of ETF products is gradually weakening the financial intermediary status of cryptocurrency exchanges. From their original roles as matchmakers and clearers to now gradually becoming mere "on-ramps and off-ramps" for funds, exchanges are seeing their marginal value squeezed by ETFs.


Robinhood Takes a Stand, Traditional Brokerages Join the Fray


On May 12, 2025, SEC Chairman Paul S. Atkins gave a keynote speech at the Tokenization and Cryptocurrency Working Group roundtable. The theme of his speech revolved around "It is a new day at the SEC," where he indicated that the SEC would not approach enforcement and regulation the same way as before but would instead pave the way for cryptocurrency assets in the U.S. market.



With signs of cryptocurrency compliance such as the SEC's "NEW DAY" declaration, an increasing number of traditional brokerages are attempting to enter the cryptocurrency industry. One of the most representative cases is the well-known U.S. brokerage Robinhood, which began expanding its crypto business in 2018. By the time of its IPO in 2021, Robinhood's crypto business revenue accounted for over 50% of the company, with a significant boost from the Dogecoin "moonshot" promoted by Musk.


In Q1 2025 earnings report, Robinhood showcased strong growth, especially in revenue from cryptocurrency and options trading. Fueled by Trump's Memecoin, cryptocurrency-related revenue reached $250 million, nearly doubling year-over-year. Consequently, Robinhood Gold subscription users reached 3.5 million, a 90% increase from the previous year, with the rapid growth of Robinhood Gold providing the company with a stable source of income.



Meanwhile, RobinHood is actively pursuing acquisitions in the cryptocurrency space. In 2024, it announced a $2 billion acquisition of the long-standing European cryptocurrency exchange Bitstamp. Additionally, Canada's largest cryptocurrency CEX, WonderFi, which recently went public on the Toronto Stock Exchange, also announced its integration with RobinHood Crypto. After obtaining virtual asset licenses in the UK, Canada, Singapore, and other markets, RobinHood has taken a proactive approach in the compliant cryptocurrency trading market.



Furthermore, an increasing number of brokerage firms are exploring the same path. Futu Securities, Tiger Brokers, and others are also dipping their toes into cryptocurrency trading, with some having applied for or obtained the VA license from the Hong Kong SFC. Although their user bases are currently small, traditional brokerages have a natural advantage in user trust, regulatory licenses, and low fee structures. This could pose a threat to native cryptocurrency platforms in the future.



User Data Breach: Is Coinbase Still Secure?


In April 2025, security researchers discovered that some Coinbase user data was leaked on the dark web. While the platform initially responded by attributing it to a "technical misinformation," it still raised concerns among users regarding its security and privacy protection. Just two days before Dow Jones Indexes announced Coinbase's addition to the S&P 500 Index, on May 11, 2025, Coinbase received an email from an unknown threat actor claiming to have obtained customer account information and internal documents, demanding a $20 million ransom to keep the data private. Subsequent investigations confirmed the data breach.


Cybercriminals obtained the data by bribing overseas customer service agents and support staff, mainly in "non-U.S. regions such as India." These agents abused their access to Coinbase's internal customer support system and stole customer data. As early as February this year, blockchain detective ZachXBT revealed on X platform that between December 2024 and January 2025, Coinbase users lost over $65 million to social engineering scams, with the actual amount potentially higher.


Among the victims was a well-known figure, 67-year-old Ed Suman, an established artist in the art world for nearly two decades, having been involved in the creation of artworks such as Jeff Koons' "Balloon Dog" sculpture. Earlier this year, he fell victim to an impersonation scam involving fake Coinbase customer support, resulting in a loss of over $2 million in cryptocurrency. ZachXBT critiqued Coinbase for its inadequate handling of such scams, noting that other major exchanges have not faced similar issues and recommending Coinbase to enhance its security measures.


Amidst a series of ongoing social engineering incidents, although there has not been any impact on user assets at the technical level so far, it has raised concerns among many retail and institutional investors. Especially institutions holding massive assets on Coinbase. Just considering the U.S. BTC ETF institutions, as of mid-May 2025, they collectively hold nearly 840,000 BTC, and 75% of these are custodied by Coinbase. If we price BTC at $100,000, this amount reaches a staggering $63 billion, which is equivalent to the nominal GDP of two Iceland in the year 2024.


Visualization: ChatGPT, Source: Farside


In addition, Coinbase Custody also serves over 300 institutional clients, including hedge funds, family offices, pension funds, and endowments. As of the Q1 2025 financial report, Coinbase's total assets under management (including institutional and retail clients) reached $404 billion. The specific amount of institutional custodied assets was not explicitly disclosed in the latest report, but it should still be over 50% based on the Q4 2024 report.


Visualization: ChatGPT


Once this security barrier is breached, not only could the rate of user attrition far exceed expectations, but more importantly, institutional trust in it would undermine the foundation of its business. Therefore, after a hacking event, Coinbase's stock price plummeted significantly.


CEXs are All in Self-Rescue Mode


Facing a decline in spot trading fee revenue, Coinbase is also accelerating its transformation, attempting to find growth opportunities in derivatives and emerging assets. Coinbase acquired a stake in the options platform Deribit at the end of 2024 and announced the official launch of perpetual contract products in 2025. This acquisition fills in Coinbase's gap in options trading and its relatively small global market share.



Deribit has a strong presence in non-U.S. markets, especially in Asia and Europe. The acquisition has enabled Coinbase to gain a dominant position in bitcoin and ethereum options trading on Deribit, accounting for approximately 80% of the global options trading volume, with daily trading volume remaining above $2 billion.


Meanwhile, 80-90% of Deribit's customer base consists of institutional investors, with their professionalism and liquidity in the Bitcoin and Ethereum options market highly favored by institutions. Coinbase's compliance advantage, coupled with its already robust institutional ecosystem, makes it even more suitable. By using institutions as an entry point, it can face the squeeze from giants like Binance and OKX in the derivatives market.



Facing a similar dilemma is Kraken, which is attempting to replicate Binance Futures' model in non-U.S. markets. Since the derivatives market relies more on professional users, fee rates are relatively higher and stickiness is stronger, making it a significant source of revenue for exchanges. In the first half of 2025, Kraken completed the acquisition of TradeStation Crypto and a futures exchange, aiming to build a complete derivatives trading ecosystem to hedge the risk of declining spot transaction fee income.


With the surge of Memecoin in 2024, Binance, OKX, and various CEX platforms began massively listing small-market-cap, highly volatile tokens to activate active trading users. Due to the wealth effect and trading activity of Memecoins, Coinbase was also forced to join the battle, successively listing popular tokens from the Solana ecosystem such as BOOK OF MEME and Dogwifhat. Although these coins are controversial, they are frequently traded, with fee rates several times higher than mainstream coins, serving as a "blood-boosting" method for spot trading.


However, due to its status as a publicly traded company, this practice is a riskier endeavor for Coinbase. Even in the current crypto-friendly environment, the SEC is still investigating whether tokens like SOL, ADA, and SAND constitute securities.


In addition to the forced transformation strategies carried out by the aforementioned CEXs, they are also starting to lay out RWAs and the most talked-about stablecoin payment fields, such as the PYUSD launched through a collaboration between Coinbase and Paypal, Coinbase's support for the Euro stablecoin EURC by Circle that complies with EU MiCA regulatory requirements, or the USD1 launched through a collaboration between Binance and WIFL. In the increasingly crowded trading field, many CEXs have shifted their focus from just the trading market to the application field.


The golden age of transaction fees has quietly ended, and the second half of the crypto exchange platform game has silently begun.


Key Market Insights for May 16th, how much did you miss out on?

1. On-chain Flows: $111.3M inflow to Ethereum this week; $237.6M outflow from Berachain 2. Largest Price Swings: $ETHFI, $NEIRO 3. Top News: Data: Solana Network's revenue reached $7.9M on the 13th, surpassing the sum of all other L1 and L2 chains

MOG Coin Skyrockets as Elon Musk and Garry Tan Embrace "mog/acc" Identity

「mog/acc」 is rapidly sweeping through various figures, from Elon Musk to Garry Tan, boosting the project's visibility and ultimately driving up the price.

The End and Rebirth of NFTs: How the Meme Coin Craze Ended the PFP Era?

There must be another Labubu hidden beneath the ruins.

Popular coins

Latest Crypto News

Read more